User numbers don't tell the entire story. YouTube offers an advanced, user-friendly ads platform, as well as personalized support from a "YouTube Advertising Expert" when you spend $10 a day on ads. If you're thinking of running your own ads on a video platform, you can't beat YouTube (You also can't purchase ad space on Vimeo, even if you wanted to, because they don't allow it.) Vimeo currently doesn't allow ads, and it doesn't look like they'll be changing this policy anytime soon. If you upload your videos to YouTube, there's a good chance a pre-roll ad will play before it, which has the potential to deter some viewers from sticking around. With their highest level, $75/month package, you can store 7TB total with no weekly limits. The basic, free Vimeo account option gives you 500MB of storage per week. YouTube offers unlimited, free storage for all accounts, while Vimeo charges for storage on a tiered basis.
Still, if you're seeking higher-touch, personalized support on-demand, a paid Vimeo account is the better option. YouTube offers plenty of free help documentation and access to a (rather crowded) support community. With their paid packages, Vimeo offers several levels of technical support that could be a game-changer for businesses with little video expertise.
VIMEO CUSTOMER SERVICE FOR FREE
On the other hand, you can have unlimited storage for free on YouTube. With Vimeo Pro, you'll have access to support, advanced analytics, and professional privacy. If you're okay with paying some money, you can get a Vimeo Pro plan. While Vimeo does have a free basic plan, it limits you to 500MB maximum storage per week. Vimeo operates on a tiered pricing model, ranging from a free basic plan to a $75/month package that includes unlimited live streaming. But you might be wondering if Vimeo is as well. Videos uploaded to Vimeo and YouTube are both optimized automatically for mobile, but YouTube offers more opportunities for mobile discovery and reach. Mobileħ0% of all YouTube views come from mobile, and the YouTube mobile app is absolutely dominating the mobile streaming space - outranking even formidable competitors like Netflix, Hulu, and Twitch. Not only will it appear in search results directly on YouTube, but Google also seems to favor videos from YouTube over those posted on other platforms.
VIMEO CUSTOMER SERVICE HOW TO
If you're planning to create a video tailored to a specific search query, (e.g., how to pick a font for your website), your video belongs on YouTube. YouTube is the second largest search engine on the internet, right after parent company Google. Vimeo's 230 million monthly viewers and 1.9 million paid subscribers seem insignificant in contrast. YouTube commands an audience of over two billion monthly users - almost half of the entire internet-using population.
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